PRIVACY POLICY

At WH Communications ("we," "us," or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

WH Communications is the data controller responsible for your personal data. Our contact information is as follows:

Registered address :
Email : kate@whcommunications.co.uk

2. Information We Collect

We may collect and process the following personal data about you:

Contact Information: Name, email address, phone number, and postal address.

Transactional Information: Records of products or services you purchase or consider.

Technical Data: Your IP address, browser type and version, device type, and usage information.

Marketing and Communications Data: Preferences regarding receiving marketing from us.

3. How We Collect Your Data

We collect data in the following ways:

Directly from You: Information you provide when filling out forms on our website, signing up for newsletters, or contacting us.

Automatically: Information collected via cookies, log files, and analytics tools when you visit our website.

Third Parties: Information from analytics providers or advertising networks (e.g., Google Analytics).

4. How We Use Your Data

We use your personal data only when legally permitted under GDPR. Common purposes include:

To provide products and services you request

To process and deliver orders, including invoicing and returns

To communicate with you regarding inquiries or customer support

To manage our website and perform data analysis to improve our services

To send you marketing communications, if you have consented

5. Legal Basis for Processing

Under GDPR, the lawful bases for processing your personal data include:

Consent: Where you have given us explicit consent for a specific purpose, such as receiving newsletters.

Contractual Necessity: When processing is necessary for fulfilling a contract with you, such as processing an order.

Legitimate Interests: For purposes that are in our business interests, provided these are not overridden by your rights.

Compliance with Legal Obligations: When processing is necessary to comply with legal obligations.

6. Sharing Your Data

We do not sell or lease your personal data. We may share your data with:

Service Providers: Third-party providers who assist us with website operations, payment processing, marketing, or analytics.

Legal Authorities: When required to comply with legal obligations or protect our rights.

7. International Data Transfers

If your data is transferred outside the UK or European Economic Area (EEA), we ensure that such transfers are conducted under appropriate safeguards, such as Standard Contractual Clauses or other legal mechanisms under GDPR.

8. Data Retention

We retain your personal data only as long as necessary for the purposes we collected it or to meet legal, accounting, or reporting requirements.

9. Your Rights

Under GDPR, you have the following rights regarding your personal data:

Access: Request access to your personal data.

Correction: Request correction of inaccurate or incomplete data.

Erasure: Request deletion of your data in certain circumstances.

Restriction: Request that we limit processing under certain conditions.

Objection: Object to processing based on legitimate interests.

Portability: Request transfer of your data to you or another provider.

Withdraw Consent: If you previously provided consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the information above. We may require proof of identity for security reasons.

10. Cookies

We use cookies to collect information about your browsing activities on our website. For more information on the types of cookies we use and how you can manage your cookie preferences, please see our [Cookie Policy](link-to-cookie-policy).

11. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We encourage you to review this page periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

WH Communications - kate@whcommunications.co.uk

*This Privacy Policy is designed to meet the requirements of GDPR and applies to individuals in the UK and EEA.